Yearloom

Frequently asked questions

Safety, privacy and your art

Is Yearloom safe for my kids’ photos?

Your child’s art lives in a private gallery that only your account can open. It is encrypted when it travels and when it is stored, and it is never listed on Google or other search engines. Yearloom only reads the photos you choose to add, and we never collect your child’s last name, school or address. Read our privacy policy

Does Yearloom sell my data or train AI on it?

No. We never sell your data and never use your child’s art or name for ads. Yearloom does not train AI on your art. The AI that writes titles, Anthropic’s Claude, is contractually barred from training on what we send it and deletes it within 30 days. The photo cleanup service deletes images within 1 hour after processing. Read our privacy policy

Who can see my child’s gallery?

Only you. If you choose, a single piece can have its own private link that you turn on and off, and anyone you send that link to can view that one piece. Nothing is public and nothing can be found through search.

What if I cancel?

After your first 30 days, your gallery stays yours. Every piece is kept, and a full copy is yours on request.

What about a refund?

Within 30 days of purchase, email hello@yearloom.co for a full refund.

Are books included?

No. Printed books are optional and sold separately, from $59. Your membership and your download never depend on buying one.

How much does it cost?

The Gallery is a simple yearly membership. You start with a free trial: you pay $0 today. Unless you cancel, your yearly plan starts when the trial ends, then every year until you cancel. Printed books are separate and optional, starting at $59.

Do you make printed books?

Yes, hardcover books are coming soon. They’re optional, sold separately, and start at $59.

Do I need a card to start?

Yes. A card is needed to start your free trial, and you pay $0 today. If you cancel during the trial, you are never charged.

What can I add?

Children’s artwork: drawings, paintings, crafts and other things your child made. Yearloom is not for photographs of people, medical or school records, documents, IDs or other personal papers.

Is my child’s art private?

Yes. It’s visible only to your account, and we never use it in marketing. Read our privacy policy

Is my child’s art used to train AI?

No. Yearloom never uses your child’s art to train AI, and the AI provider we use for titles is contractually barred from training on it. Read our privacy policy

What do you need to know about my child?

Just a first name. Their birth month and year are optional and only used to show their age on each piece. Read our privacy policy

Can I correct the title or details?

Yes. Open any piece and tap the pencil to change its title, which child it belongs to, the medium, the date or your child’s age. If you want Yearloom’s original suggestion back, you can reset a field you changed.

Can I share with family?

Yes. Share one piece, one child’s gallery, or your whole family gallery. Turn on a private link, copy it and send it to grandparents or anyone you like. They can view it without an account, and you can turn the link off anytime. Only what you share is visible. Everything else stays private.

Is my child’s art still mine if I cancel?

Yes. You own your art, and Yearloom claims no ownership of it. If you cancel, your plan stays active to the end of your paid year, then your account moves to the free plan and your pieces are kept. Whenever you leave, a full copy of your gallery, originals included, is yours on request: email hello@yearloom.co, reply within 24 hours. Within 30 days of purchase, email hello@yearloom.co for a full refund. Read our privacy policy

Can I download my child’s art?

Yes. Members can save any piece from the app. Whenever you leave, a full copy of your gallery, originals included, is yours on request: email hello@yearloom.co, reply within 24 hours. The copy includes a spreadsheet of every title and date, and everything can be deleted on request too. Read our privacy policy

What happens if Yearloom shuts down?

If Yearloom ever closes, members get 90 days’ notice and a full copy of their gallery. Read our privacy policy

Who’s behind Yearloom?

Yearloom is made by a parent in Santa Barbara, California (Loomworks LLC). Meet the founder

Does one membership cover all my kids?

Yes. Every child, every piece, one price.

How do I cancel?

In one tap: open Account, then tap Cancel trial. If you cancel during the trial, you are never charged. After the trial, you can cancel from Account any time.

What happens if I cancel my trial?

You are never charged, and your gallery stays fully open until your trial ends. After that you keep a free account with up to 10 pieces.

Can my family have more than one free trial?

No. There is one free trial per family.

Is there a money-back guarantee?

Within 30 days of purchase, email hello@yearloom.co for a full refund.

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